Privacy Policy


Privacy Policy

Last updated: July 11, 2025
At Smartqrorder, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our platform as a service for restaurants, hotels, and cafes via https://www.Smartqrorder.com.

1. Who This Policy Applies To

This Privacy Policy applies to:
  • Individual Users (Customers): Those who browse, place orders, or make reservations.
  • Business Users (Restaurants, Hotels, Cafes): Those who register and list their business on Smartqrorder.


2. Information We Collect

From Customers:
  • Name, email address, phone number, delivery address, and order details
  • Payment information (processed securely via Razorpay)
  • Device and usage data (IP address, browser type, cookies)

From Business Users:
  • Business name, address, contact details, business registration documents
  • Menu, pricing, and service details


3. How We Use Your Information

  • To process and fulfill orders and reservations
  • To onboard, verify, and display business listings
  • To communicate with users and businesses
  • To improve our platform and services
  • For legal, regulatory, and compliance purposes


4. Data Sharing and Disclosure

  • With payment processors (e.g., Razorpay) for secure transactions
  • With customers (for displaying business details and menus)
  • With service providers for order fulfillment
  • As required by law or in case of business transfers


5. Data Security

We use industry-standard security measures to protect your data. Payment information is handled securely by Razorpay.

6. Your Rights

You may:
  • Access, correct, or delete your personal or business information
  • Withdraw consent for marketing communications

Contact us at the email below to exercise your rights.

7. Retention of Information

We retain data only as long as necessary for the purposes described or as required by law.

8. Children’s Privacy

Our platform is not intended for children under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:
  • Business Name: Smartqrorder
  • Email: Smartqrorder.info@gmail.com
  • Address: Gautam Vihar Vistar, Rail Vihar Colony Phase 3rd, Taramandal, Gorakhpur, Uttar Pradesh 273017

By using Smartqrorder, you agree to this Privacy Policy.